It is not known how bad the situation really is but the telco has noted that this issue may have an impact on customers’ experience in some parts of Peninsular Malaysia. Users of the telco’s sub-brand, Yoodo is affected by this incident at well.
— Celcom #NextNormalReady #ReadyWithCelcom (@Celcom) May 7, 2021 Similarly, Tune Talk customers could be experiencing some disruptions as well since the operator is running on Celcom’s infrastructure. While Celcom said that it is currently working to rectify the issue, the company didn’t provide any estimated time for a full recovery.
— Tune Talk (@TuneTalk) May 7, 2021 It is interesting to note that Digi which is currently in the process of merging with Celcom, has also faced network disruption earlier this week although we don’t think both incidents are related to each other. Meanwhile, we will monitor the situation and keep you posted once we have more updates. This is a developing story. Please refresh for the latest update.